Legal

Privacy Policy

This policy explains what Wyld Pools, LLC collects through this website, how we use it, and the choices you have.

Effective November 9, 2026

Who we are

Wyld Pools, LLC ("Wyld Pools", "we", "us") is a custom pool builder in Utah, USA. This policy covers wyldpools.com and the forms on it. You can reach us at 385-287-1054 or quote@wyldpools.com.

What we collect

When you request a consultation, our form asks for:

First and last name
Phone number
Email address
Street address, city, state and postal code
Your budget range and how you heard about us
Your choice on two optional text message consents, one for transactional texts and one for marketing texts

When you request our buyer's guide, the form asks for your name and email address.

If you give text message consent, we keep a record of it: the consent wording you agreed to and the date and time you agreed.

Some information is collected automatically when you use the site, such as your IP address, browser type, device details, pages visited and the time of your visit. This comes from our hosting provider's server logs, from our spam check, and from the cookies and similar technologies described below.

How we use it

To reply to your inquiry and schedule your consultation
To prepare your design and quote and to manage your project
To send the text messages and emails you asked for
To keep records of consent, as messaging rules require
To protect our forms from spam and abuse, and to keep the site secure and working
To understand how the site is used so we can improve it

Text messages (SMS)

Text messages are optional. You can request a consultation without agreeing to receive texts, and consent is not a condition of purchase. If you opt in, Wyld Pools, LLC may text you about consultation and appointment scheduling, project updates and replies to your inquiry (transactional), and, only if you separately opt in, promotional offers (marketing).

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. See our SMS Terms for full program details.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All of the above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent or share your mobile phone number or your text messaging opt-in data and consent with third parties or affiliates for any purpose. The service providers that operate our messaging handle it only to send our messages and never for their own use.

Service providers

We do not sell your personal information. We use a small number of service providers to run this site and our business. They process information to provide their services to us and are not permitted to use it for their own marketing. They include:

Our customer management and messaging platform, which stores your inquiry and sends our texts and emails
An email delivery service that notifies our team of new inquiries
Cloudflare Turnstile, a bot check on our forms, which receives your IP address and browser details
Our website hosting provider, which keeps standard server logs
Other service providers that help us operate the site, such as analytics tools

We may also disclose information if the law requires it, or to protect our rights, our customers or the public.

Cookies and analytics

Cookies are small files a website stores in your browser. We and our service providers may use cookies and similar technologies (such as local storage and pixels) to keep the site working, protect our forms from spam, remember your preferences, and measure how visitors use the site.

We may use analytics tools, such as Google Analytics, to see which pages are visited, how people find us and how the site performs. These tools may collect your IP address, device and browser details, and pages viewed. You can block or delete cookies in your browser settings, and Google offers an opt-out browser add-on for Google Analytics. Blocking cookies may stop parts of the site, such as our forms, from working.

Our forms use Cloudflare Turnstile to block automated spam. To run it, your browser contacts Cloudflare, which may read browser data or set cookies to tell people from bots. Cloudflare's own privacy policy governs the data it collects for Turnstile.

How long we keep it

We keep inquiry and project information for as long as we need it to serve you and to meet legal and tax obligations. We keep text message consent records for as long as you are subscribed and for a period afterward, as messaging rules require. Server logs are kept for a limited time by our hosting and security providers.

Your choices

Texts: reply STOP to any message from us to opt out, or reply HELP for help.
Emails: use the unsubscribe link in any marketing email, or email us.
Access, correction or deletion: email quote@wyldpools.com and we will respond within a reasonable time. We may need to verify your identity, and we may keep some records the law requires us to keep.

Security

We use reasonable safeguards to protect your information. No website or system is completely secure, so we cannot guarantee absolute security.

Children

This site is meant for adults planning a pool project. We do not knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

Contact us

Wyld Pools, LLC
Utah, USA
Phone: 385-287-1054
Email: quote@wyldpools.com